Informacje o stanowisku

Responsibilities:

• providing excellent support to Clients from Portuguese or Spanish-speaking market in fintech industry
• resolving issues in a timely manner and in-line with companys procedures and standards
• guiding customers and handling complaints by phone and e-mail
• monitoring financial markets situation and updates
• administrative tasks in CRM

Your profile:

• high proficiency in Portuguese or Spanish language (min. C1)
• previous experience in customer service will be a plus
• strong interpersonal skills with focus on solving problems
• interest in financial markets or strong willingness to develop in fintech company

Offer:

• full-time job and contract of employment
• possibilities of development (hard and soft skills tranings)
• additional benefits: sports card, medical care
• quaterly financial bonuses
• additional day off to celebrate your birthday
• hybrid model of work in Warsaw office

Warszawa - Oferty pracy w okolicznych lokalizacjach