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Customer Support with French (AdTech)
  • Kraków
Customer Support with French (AdTech)
Kraków, Kraków, Małopolskie, Polska
Grafton Sp. Z o.o.
3. 2. 2026
Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:

In this role you will:

  • provide support, identify and troubleshoot customer issues via email and chat,
  • collaborate with internal teams to resolve customer concerns efficiently and effectively,
  • build and maintain positive relationships with clients and ensuring a high level of customer satisfaction,
  • educate customers on the understanding of advertising products and services,
  • administrate the document customer interactions, issues, and resolutions in CRM system.




WYMAGANIA:

Requirements:
  • min. 2 year of experience in customer support, preferably in the advertising or marketing industry,
  • very good French and English (min. B2),
  • proficiency in AdTech and using CRM systems and other customer support tools,
  • strong problem-solving skills, strong communication and collaboration skills,
  • proactive and eager approach to continuous learning in a fast-paced, dynamic environment.


OFERUJEMY:

The Client offers:
  • possibility of contribution to the new digital marketing company in Kraków,
  • life insurance - Alianz,
  • private Medical Care - Luxmed,
  • pension scheme - PPK by PZU,
  • Multisport card,
  • hybrid work possibilities (3 days per week at the office, 2 days at home)

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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