Overview

We-re Hiring: Customer Support Specialist with Polish - Sofia, Bulgaria

Do you speak Polish fluently and have strong English skills? Are you passionate about helping customers and providing outstanding support? Join our international team in Sofia, where youll assist users, solve problems, and deliver a first-class customer experience in a fast-paced environment.

Location and requirements

Location: Sofia, Bulgaria (On-site)

EU Passport required

Languages: Polish (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Monday to Friday

Relocation support provided if you-re moving from abroad

What You-ll Be Doing

• Provide customer support via chat, email, or phone with professionalism and empathy
• Assist with product, account, and service-related inquiries
• Record customer interactions and ensure accurate documentation
• Escalate complex issues when necessary to internal teams
• Deliver excellent customer service and ensure user satisfaction

What We Offer

• Relocation package (travel & temporary accommodation support)
• Paid training and structured onboarding process
• Multicultural team environment in Sofia
• Modern office facilities and supportive leadership
• Career growth opportunities in customer service and operations

Join a vibrant, international workplace where your skills make a difference.

Apply now and start your journey in Sofia!

Contact: giuliano.cani@cbtalents.org