Customer Support Specialist with Polish - Sofia, Bulgaria

Job Openings Customer Support Specialist with Polish - Sofia, Bulgaria

About the job Customer Support Specialist with Polish - Sofia, Bulgaria

Were Hiring: Customer Support Specialist with Polish - Sofia, Bulgaria

Do you speak Polish fluently and have strong English skills? Are you passionate about helping customers and providing outstanding support? Join our international team in Sofia, where youll assist users, solve problems, and deliver a first-class customer experience in a fast-paced environment.

Location: Sofia, Bulgaria (On-site)

EU Passport required

Languages: Polish (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Monday to Friday

Relocation support provided if youre moving from abroad

What Youll Be Doing:

Provide customer support via chat, email, or phone with professionalism and empathy

Assist with product, account, and service-related inquiries

Record customer interactions and ensure accurate documentation

Escalate complex issues when necessary to internal teams

Deliver excellent customer service and ensure user satisfaction

What We Offer:

Relocation package (travel & temporary accommodation support)

Paid training and structured onboarding process

Multicultural team environment in Sofia

Modern office facilities and supportive leadership

Career growth opportunities in customer service and operations

Join a vibrant, international workplace where your skills make a difference.

Apply now and start your journey in Sofia!