Overview

Were Hiring: Customer Support Specialist with Polish - Sofia, Bulgaria

Do you speak Polish fluently and have strong English skills? Are you passionate about helping customers and providing outstanding support? Join our international team in Sofia, where you-ll assist users, solve problems, and deliver a first-class customer experience in a fast-paced environment.

Location and Requirements

Location: Sofia, Bulgaria (On-site)

EU Passport required

Languages: Polish (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Monday to Friday

Relocation support provided if you-re moving from abroad

What Youll Be Doing

• Provide customer support via chat, email, or phone with professionalism and empathy
• Assist with product, account, and service-related inquiries
• Record customer interactions and ensure accurate documentation
• Escalate complex issues when necessary to internal teams
• Deliver excellent customer service and ensure user satisfaction

What We Offer

• Relocation package (travel & temporary accommodation support)
• Paid training and structured onboarding process
• Multicultural team environment in Sofia
• Modern office facilities and supportive leadership
• Career growth opportunities in customer service and operations

Join a vibrant, international workplace where your skills make a difference.

Apply now and start your journey in Sofia!

Contact: giuliano.cani@cbtalents.org