Informacje o stanowisku
XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Arabic and English Speaking Customer Support Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.
We offer
- full-time employment agreement
- great learning opportunity in cooperation with multinational units of the company
- all the required tools and training required to be successful
- work in internationally known company with a well-recognized brand
- young, professional, dynamic team and multinational environment
Benefits
- Private healthcare
- Group insurance
- Modern office
- Languages e-Learning Platform
- Day off for birthday
- Training budget
- Additional day off for parents
- Multisport and Benefit Platform
- higher education (might be IV or V year student)
- background or experience in economics or financial services would be a plus
- previous experience in a customer service role desirable
- Arabic language- very good spoken and written required
- English language - proficiency level required
- responsibility and ability to multitask, prioritize and close tasks quickly
- strong communication, interpersonal and negotiation skills
- good knowledge of MS Office
- knowledge of financial markets and XTB’s core business would be an advantage
XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Arabic and English Speaking Customer Support Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.
We offer
- full-time employment agreement
- great learning opportunity in cooperation with multinational units of the company
- all the required tools and training required to be successful
- work in internationally known company with a well-recognized brand
- young, professional, dynamic team and multinational environment
Benefits
- Private healthcare
- Group insurance
- Modern office
- Languages e-Learning Platform
- Day off for birthday
- Training budget
- Additional day off for parents
- Multisport and Benefit Platform
,[providing excellent customer service, building up positive relationships with customers, resolving issues in a timely manner and ensure high levels of customer satisfaction, providing explanations in relation to customer complaints (both written and by phone), working with the CRM system (verification and completing clients data), cooperating with external XTB branches and internal departments, translating information from English to Arabic and from Arabic to English Requirements: MS Office, Arabic Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Canteen, Bike parking, Playroom, Free beverages, In-house trainings, Modern office, Startup atmosphere, No dress code.
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