Were thrilled to announce the soft launch of our latest project - Monopoly World, a groundbreaking geolocation-based game! ?
As our team continues to grow, we’re currently looking for a Junior Customer Support Specialist to join our Growth Team - someone eager to develop their skills while managing a community of over 4 million players (and counting!).
Its a full-time, work-from-office position in the historical railway station building in Kraków.
responsibilities :
Resolving player issues
Managing Discord and engaging with the community
Supporting in-game events and LiveOps
Optimizing support processes
requirements-expected :
Interest in community-driven games
At least 1-year of previous customer service experience
Strong communication skills, B2+ English
Bachelor’s/Master’s degree (or in progress)
A team player with a positive, can-do attitude
offered :
Leaders support - Ask for help, give and get feedback, set up goals, and develop your skills
Knowledge sharing - Employee development is key for us!
Fast-paced career - Professional growth opportunities, supported by a performance review process
Devices - You will have the proper resources you need for your work
Beautiful office - based in Krakow at the iconic building of the Railway Station located in the heart of the historic center of the city
Flexible hours - Whether you are an early bird or late owl - we get you covered
Growth budget - Let us know if you need any books or other materials that will help you grow
Team gatherings - Take part in events with pizza, games, and snacks with a good company
