Customer Support Rockstar – Airbnb (German required)

• Communicate daily (via phone and email) with Customers from the German market,
• Assist with travel and booking-related inquiries,
• Make sure every customer ends the conversation with a smile,
• Work with a friendly, supportive team that truly enjoys what they do,
• Have a real impact on how customer service looks for one of the world’s best-known travel brands.

• If you are moving to Gdańsk relocation package (5500zł gross)
• Attendance bonus (up to 3000zł gross)
• Annual bonus (150€ for AirBnB products after one year of employment)
• Base salary (49,00 zł gross / hr., equivalent working time system) +performance bonus
• Multisport with the option to also buy a card for a partner and children
• 3 minutes walking distance to SKM
• Career growth opportunities (92% of our managers started in this position!),
• Training and development opportunities
• Family and social benefits (Subsidy for corrective eyewear and Holiday allowance under the “Wczasy pod gruszą” program)
• Medicover (basic package for free) for you and for your family (co-financing)
• Mental health support (we have our own psychologist)
• Modern office in Gdańsk
• Possibility to use language
• Multicultural and inclusive work environment (colleagues representing more than 70 nationalities)
• Different events to make your day better (pizza day, waffle day, Summer Party)

• sharing the costs of sports activities
• private medical care
• integration events
• no dress code
• coffee / tea
• leisure zone
• holiday funds
• employee referral program

At Foundever, we believe that great customer service starts with happy employees.

We are hiring for more than one vacancy.

Take the next step in your career – join the Airbnb project and help us create unforgettable experiences together!

Foundever