91 114
11 909
We, ChoiceQR, are a global food tech startup with offices in Prague, Warsaw, and Kyiv. Our product is a SAAS solution designed for restaurants, cafes, and hotels. It includes features such as online menus, table reservations, self-delivery and pickup platforms, table booking, reviews, and a customer database with a loyalty program. Our subscription-based product ranges from $15 to $89 per month and is already trusted by over 13,000 businesses across Europe.
What matters to us:
– It would be great if you had experience as a support manager.
– Ideally, you’ve worked for at least a year in SAAS projects, and have some background in HoReCa and IT.
– Team spirit is crucial.
– We value initiative and a proactive approach.
– Experience in calls, online chats or customer support services is a plus.
– CRM skills would be beneficial.
– A systematic approach to daily tasks is important.
What you’ll be doing:
– Troubleshooting and resolving IT issues on time (mostly phone calls).
– Communicate with coworkers to diagnose problems.
– Installing and configuring hardware and software.
– Talking to coworkers through the process of fixing technical issues.
– Prioritizing workload to ensure the most critical issues are resolved first.
– Documenting common support procedures that coworkers can follow
What we offer:
– Working hours: daily and evening shifts (5/2 8-17, 17-23).
– Experience in an international IT company.
– Paid vacations.
– A high-quality product.
– Interesting tasks and challenges.
– Opportunities for career growth.
If you’re courageous and ready for a new adventure, join Choice, send your CV to