Informacje o stanowisku

AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over 15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed  of 100+ employees worldwide , committed to making AutoBidMaster the greatest place to buy and ship salvaged vehicles while making the industry transparent, innovative & fun.

AutoBidMaster is on a mission to help our customers give a second life to used cars by simplifying auto auctions for all. We are seeking a proactive and customer-focused Customer Support Agent to join our international logistics team. This individual will primarily be responsible for providing exceptional support to our customers experiencing car shipping issues.

Responsibilities:  

• Assist customers with on-line questions, issues, website navigation, order tracking via email, phone, chat etc. as needed. 
• Manage customer support by obtaining, analyzing, and verifying customer’s needs. 
• Act as the face of the Company to influence customers to order from us again.

Requirements:  

• Strong proficiency in both English and Russian 
• Detail-oriented with exceptional organizational skills. 
• Ability to multi-task and prioritize in a fast-paced work environment. 
• Strong problem-solving skills with the ability to think on your feet. 

Benefits:  

• Competitive compensation 
• Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry
• All the equipment you’ll need to be successful
• 20 paid days of vacation 
• US public holidays are off — we work according to the US calendar   
• Working hours: 14:00 CET - 23:00 CET  
• Kind Reminder: we employ ONLY via B2B type of contract!  
• Exciting and memorable team-building activities and corporate parties 

If you love logistics and problem-solving, and are passionate about customer service, this is a fantastic opportunity to grow and make a significant impact on our company. 

Warszawa - Oferty pracy w okolicznych lokalizacjach