Provide assistance via telephone, e-mail, chat and social media regarding the platform
Listen carefully and understand customer needs
Building a good relationship with the customer
Participate in activities and meetings to improve service quality and customer satisfaction
C1 language skills level for German and B1/B2 language skills level for English
Good use of PC and online browsing
Customer orientation and attention to detail
High problem-solving capacity
Excellent communication skills
Previous experience in customer service will be considered a plus
employment with regular labor contract (Umowa o pracę)
attractive salary package
engaging trainings
Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days
Talent Development Program: a transparent career paths and promotions
CNX Academy: with mentoring program
CNX University: with unlimited online trainings available
Refer a friend: bonus for recomending a friend up to 4000pln
Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite
Modern office in the heart of Szczecin center or remote Work Opportunity
