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Job Title:Customer Support Advisor with DutchJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients product or services.**Customer Support Advisor with Dutch**Location: SzczecinWe are looking for Customer Service Advisors with C1 language skills level for **Dutch**.So why not join us**Role:** As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following:* Provide assistance via telephone, e-mail, chat and social media regarding the platform* Listen carefully and understand customer needs* Building a good relationship with the customer* Participate in activities and meetings to improve service quality and customer satisfaction**The main skills we are looking for are:*** C1 language skills level for Dutch and B1/B2 language skills level for English* Good use of PC and online browsing* Customer orientation and attention to detail* High problem-solving capacity* Excellent communication skills* Previous experience in customer service will be considered a plus**And here is hat we offer in return:*** Indefinite Employment Contract* Very attractive salary* Performance bonuses and rewards* Training and development programs* Medical services* Private medical care* Group insurance program, sports and leisure program* Possibility of choosing from 3 best designed Relocation packages* A very dynamic and international work environment with plenty of career opportunities* Social activities, events and celebrations* Multinational environment* Hot drinksCome meet us and find more about the company and the project.We looking forward to meeting you!Company description:With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)Location:Poland, SzczecinLanguage Requirements:Dutch (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, were Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the worlds best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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