Informacje o stanowisku

Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)

Responsibilities:

1. Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support.
2. Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams.
3. Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI.
4. Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI.
5. Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community.
6. Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies.
7. Conduct demos on how to use and how to implement AI.
8. High level design with customer of AI architecture – based on the customer’s needs, recommend specific Azure AI services and OpenAI offerings.

Preferred Qualifications:

1. 3 years of experience in technical sales, consulting, or customer success roles.
2. Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts.
3. AZ 305 and or AI 900 certified.
4. Strong developer background with hands on experience in AI, machine learning, or data science.
5. Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks.
6. Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non-technical audiences.
7. Passion for AI and customer success and the ability to work independently and as part of a team.
8. Fluent English and German (C1).

What we can offer:

• Inclusion & Diversity in practice in a truly multinational environment.
• Eco-friendly offices.
• Cooperation with globally recognized Clients and access to the latest technology solutions.
• Online and classroom trainings to master your skills.
• Onboarding program and dedicated Buddy.
• Unique community with sports, volunteering activities, and outings.
• Access to MyBenefit platform.
• Multisport and lunch card.
• Private medical care and life insurance.
• Referral program with bonuses for referring new employees.
• Modern office in the city center of Warsaw.
• Chill room, game room, library and coffee-breaks at the terrace.

ABOUT US:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more

Warszawa - Oferty pracy w okolicznych lokalizacjach