Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)

41_12667659

Obowiązki

• Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support

• Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams

• Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI

• Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI

• Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community

• Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies

• Conduct demos on how to use and how to implement AI

• High level design with customer of AI architecture – based on the customer’s needs, recommend specific Azure AI services and OpenAI offerings.

Wymagania

• 3 years of experience in technical sales, consulting, or customer success roles

• Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts

• AZ 305 and or AI 900 certified

• Strong developer background with hands on experience in AI, machine learning, or data science

• Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks

• Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non technical audiences

• Passion for AI and customer success and the ability to work independently and as part of a team

• Fluent English and German (C1)

Oferujemy

• Hybrid working mode in Warsaw/Cracow/Wroclaw

• Using foreign language and new technology solutions daily, cooperating with various global Clients 

• Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace 

• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings 

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are 

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life 

• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives 

• Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees 

Źródło: Accenture/Praca