Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)
Wrocław
Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Accenture Operations
14. 12. 2024
Informacje o stanowisku
technologies-expected :
Azure
responsibilities :
Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support
Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams
Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI
Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI
Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community
Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
Conduct demos on how to use and how to implement AI
High level design with customer of AI architecture – based on the customer’s needs, recommend specific Azure AI services and OpenAI offerings.
requirements-expected :
3 years of experience in technical sales, consulting, or customer success roles
Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts
AZ 305 and or AI 900 certified
Strong developer background with hands on experience in AI, machine learning, or data science
Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks
Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non technical audiences
Passion for AI and customer success and the ability to work independently and as part of a team
Fluent English and German (C1)
offered :
Hybrid working mode in Warsaw/Cracow/Wroclaw
Using foreign language and new technology solutions daily, cooperating with various global Clients
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees
benefits :
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
integration events
no dress code
coffee / tea
leisure zone
extra social benefits
shopping coupons
sharing the costs of tourist services
sharing the costs of tickets to the movies, theater