.
Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)
  • Wrocław
Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Accenture Operations
14. 12. 2024
Informacje o stanowisku

technologies-expected :


  • Azure

responsibilities :


  • Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support
  • Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams
  • Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI
  • Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI
  • Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community
  • Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
  • Conduct demos on how to use and how to implement AI
  • High level design with customer of AI architecture – based on the customer’s needs, recommend specific Azure AI services and OpenAI offerings.

requirements-expected :


  • 3 years of experience in technical sales, consulting, or customer success roles
  • Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts
  • AZ 305 and or AI 900 certified
  • Strong developer background with hands on experience in AI, machine learning, or data science
  • Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks
  • Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non technical audiences
  • Passion for AI and customer success and the ability to work independently and as part of a team
  • Fluent English and German (C1)

offered :


  • Hybrid working mode in Warsaw/Cracow/Wroclaw
  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • shopping coupons
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


    93 902
    15 856