Informacje o stanowisku

Customer Success Mgmt Senior Analyst with German - Azure/AI (He/She/They)

Location: Warszawa, mazowieckie, Polska

Responsibilities:

• Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support.
• Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams.
• Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI.
• Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI.
• Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community.
• Apply deep technical knowledge and customer insights to create a modernization roadmap and architect solutions to meet business and IT needs.
• Conduct demos on how to use and implement AI.
• Work with customers on high-level design of AI architecture and recommend specific Azure AI services and OpenAI offerings based on their needs.

Minimum Requirements:

• 3 years of experience in technical sales, consulting, or customer success roles.
• Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts.
• AZ 305 and/or AI 900 certified.
• Strong developer background with hands-on experience in AI, machine learning, or data science.
• Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks.
• Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non-technical audiences.
• Fluent in English and German (C1).

Additional Information:

• Hybrid working mode in Warsaw/Cracow/Wroclaw.
• Using foreign language and new technology solutions daily, cooperating with various global clients.
• Constant support and clear development path from your first day at the office – dedicated Buddy to help you adjust to the new workplace.
• Focus on your strengths and continuous feedback enable fast professional growth and new skills building through various online and classroom trainings.
• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities, and parents.
• A flexible approach that allows an appropriate work-life balance where sports activities, outings, and volunteering initiatives are part of our regular day-to-day life.
• Commitment to reducing our environmental impact across Accenture facilities and in the communities we work and live in.
• Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees.

Warszawa - Oferty pracy w okolicznych lokalizacjach