.
Customer Success Mgmt Senior Analyst with English
  • Warsaw
Customer Success Mgmt Senior Analyst with English
Warszawa, Warsaw, Masovian Voivodeship, Polska
Accenture Operations
6. 2. 2026
Informacje o stanowisku

responsibilities :


  • Driving customer success: building strong, long-term relationships and guiding customers through their digital transformation journey
  • Leading with impact: orchestrating cross-functional teams, influencing decision makers and delivering meaningful business outcomes.
  • Shaping the cloud strategy: designing modernization roadmaps and proposing azure-based solutions that accelerate customer growth.
  • Boosting cloud consumption: analyzing usage, identifying opportunities and helping customers unlock the full value of their cloud environment.
  • Being the customer advocate: sharing insights with internal teams, removing blockers and ensuring an outstanding customer experience.
  • Enabling and empowering: assessing cloud readiness and supporting customers with structured learning plans.
  • Excelling operationally: forecasting accurately, following best-practice processes and continuously seeking improvements.
  • Staying ahead: keeping your technical expertise up to date and sharing knowledge within the technical community.
  • Engaging across channels: connecting with customers through digital, video and live interactions.
  • Microsoft Advocate: be an Azure Platform evangelist with customers, partners and external communities.

requirements-expected :


  • Fluency in both English and Dutch, allowing for confident and effortless communication (at least C1 level).
  • 3 plus years sales or customer success experience with technical pre and post sales and technical consulting architecture experience.
  • Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts.
  • Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video and presentations.
  • Achievement and success-driven personality.
  • Solid time management skills and ability to work independently.
  • Technical:
  • Knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
  • AZ-305 certified (or committing to earn AZ-305 within 3 months of joining)
  • Broad knowledge of consultative/complex technical sales, deployment projects, architecture, design and implementation
  • Domain expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, SAP, BCDR, Security, Management, Storage, Networking, OSS, containers and Infra as a code technologies)
  • Experience using integrated development environments (e.g. Visual Studio, Visual Studio Code, Eclipse, XCode, WebSphere) targeting Android, iOS, Linux, Windows, public clouds (i.e. Azure, AWS)
  • Experience using Microsoft Office Suite applications; Dynamics CRM or other CRM experience is a bonus.
  • Preferred: 1+ year(s) experience in one or more of the following: designing architecture, networking, container services, data center migrations or database administration, coding/development, migrations or management of technology.

offered :


  • Work with top technology clients and gain hands-on experience with cutting-edge solutions.
  • Explore your knowledge of new technologies and innovative solutions.
  • Earn valuable certifications to boost your expertise and career prospects.
  • Join the team of international experts, collaborating with professionals who share your passion for technology.
  • The possibility to use advanced AI tools in your daily work.
  • What’s more?
  • Flexible hybrid work model – our offices are located in Warsaw, Wroclaw and Krakow.
  • Full-time employment contract with standard working hour, Monday to Friday.
  • Performance-based sales bonus.
  • Private medical care in Luxmed/Medicover.
  • Group life insurance.
  • We use the Worksmile platform, which gives us access to a multisport card, a lunch card, cinema and theatre tickets, as well as vouchers from more than 600 different vendors.
  • Referral Program with bonuses.
  • Employee Assistance Program.
  • Employee Share Purchase Plan.
  • Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.
  • Inclusive workplace: we welcome applicants from all backgrounds, including refugees and asylum seekers.
  • Career growth: develop your skills through continuous feedback and diverse training opportunities.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • shopping coupons
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


    80 055
    18 043