About the Role: Customer Success Manager

As a Customer Success Manager, your primary mission is to support, guide, and coach our users to ensure they achieve their business objectives.

Key Responsibilities

• Take full ownership of your assigned clients, guiding them throughout their journey with LinkedClient.
• Help clients set and achieve their goals, tailoring strategies to their unique needs.
• Encourage and coach clients to step out of their comfort zones, adopt new approaches, and present their offers in more effective ways.
• Build trust and maintain strong relationships by understanding client priorities and offering actionable advice.
• Provide exceptional service and foster client success, ensuring their satisfaction and growth.

What We’re Looking For

• Excellent English communication skills, both written and verbal, as most client interactions are conducted in English. Proficiency in other languages, especially Swedish, Spanish, or French, is a strong advantage.
• Experience in sales, marketing, or (ideally) both.
• Strong business acumen and the ability to quickly understand client needs.
• Exceptional interpersonal skills, with the ability to influence, inspire, and build trust.
• A proactive and service‑oriented mindset—helping others succeed should feel rewarding to you.
• Discipline, a positive attitude, and the ability to learn quickly—these qualities are highly valued over experience.

Why Join LinkedClient

• Be Part of a Growing Team: Work closely with a team of 4 people, reporting directly to the Head of Customer Success and Growth Managers.
• Innovative Environment: Join an AI‑driven startup shaping the future of B2B sales.
• Remote Work Flexibility: Work from anywhere with the support of a fully remote team.
• Company Meetups: Participate in annual in‑person company meetups, fostering team collaboration and growth.
• Tech Support: Use your own computer initially. After passing the probation period, youll receive a company laptop.

Salaries will reflect your skills and experience. Proficiency in additional languages (Swedish, Spanish, French) will be considered an asset and can positively impact your salary.

If you’re someone who thrives at the intersection of sales, marketing, and client support, and you find joy in helping others achieve their goals, we’d love to hear from you!

Position is offered on a B2B contract basis

Candidates should be able to meet the requirements of this arrangement, including:

• Operating as a self‑employed professional or registered business entity.
• Issuing invoices for services provided.
• Managing your own taxes, insurance, and benefits in compliance with local regulations.

If you are comfortable working under these terms, we encourage you to apply. Please indicate in your application whether you are eligible for B2B‑based employment.

Job location: Warsaw, Mazowieckie, Poland.