Customer Success Managemt Analyst with Czech or Slovak

41_12817925

Obowiązki

• Secure new customer wins for Microsoft Cloud  Maximize up sell and cross sell opportunities collaborating with Sales Agent.
• Present Microsoft s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud based solutions
• Provide technical product overview and insights pertinent to customer need and usage scenarios.
• Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
• Position competitive offerings and solutions in the context of customer needs and experiences.
• Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought.
• Demonstrate aspects of the technical and business solution to customers over Teams Skype for Business.
• Execute quick technical feasibility assessments and proposal developments for the customers identified solutions.
• Develop a Level 300 knowledge of Microsoft s Cloud offerings and leverage all training resources.
• Act as the key technical contact for the SMB Vendor Tele team with potential customers.
• Conduct group and one on one trainings across the Center on subjects of expertise.
• Meet and exceed team level monthly, quarterly and annual targets for net new revenue and sales pipeline, as well as operational metrics.
• Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor.

Wymagania

• Hybrid work 50-50
• Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.

Oferujemy

• Advanced proficiency in Inside Sales
• Advanced proficiency in Sales Pursuit Management
• A minimum of 1 year of experience in relevant related skills
• Language(s) Required: Czech/ Slovak and English - minimum level C1 required. 
• Microsoft certificates are good to have (required to do it in a fast pace after joining)

Źródło: Accenture/Praca