.
Customer Success Management Senior Analyst with Greek
  • Warsaw
Customer Success Management Senior Analyst with Greek
Warszawa, Warsaw, Masovian Voivodeship, Polska
Accenture Operations
15. 3. 2025
Informacje o stanowisku

technologies-expected :


  • Kubernetes
  • .NET
  • Visual Studio
  • Azure DevOps
  • SQL

responsibilities :


  • Be the first point of contact, creating a strong first impression and building long-term customer relationships.
  • Manage the entire sales process from lead to purchase, handling objections and negotiations.
  • Engage with small and medium businesses to identify their needs and match them with Microsoft cloud solutions.
  • Focus on delivering an exceptional customer experience and building trust.
  • Maximize up-sell and cross-sell opportunities in collaboration with Solution Specialists.
  • Position Microsoft solutions competitively, tailored to customer needs.
  • Clearly communicate the value of Microsoft technologies, both verbally and in writing.
  • Qualify and convert leads into sales opportunities using BANT criteria (budget, authority, need, timeline).
  • Meet and exceed sales targets: 200 leads, 30 opportunities per month, and 60-90 activities per day
  • ft Cloud offerings and leverage all available training resources.

requirements-expected :


  • Minimum of 1 year of experience with Azure, including technical support or IT sales in 1st or 2nd line roles; Azure Certifications (AZ-103, AZ-104, AZ-305, AZ-500) preferred.
  • Proficiency in Greek and English at C1 level.
  • Strong understanding of infrastructure strategy (Hybrid, Public, Private, Converged, Hyper-Converged) and networking (Data Center Architecture, WAN).
  • Familiarity with security concepts (IPS, IDS, Access Control List, GPs, Firewalls) and experience with Visual Studio, Azure DevOps, GitHub.
  • Experience in application modernization, Azure Kubernetes, .Net Core, and knowledge of databases (MySQL, SQL, Cosmos DB).

offered :


  • 6-month employment contract with the possibility of extension for 1 year or an indefinite employment contract.
  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
  • A wide training package (soft, technical, and language training offers, access to e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
  • Employee Assistance Program - legal, financial, and psychological consultations.
  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
  • Paid employee referral program.
  • Private medical care (Luxmed or Medicover), life insurance.
  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • shopping coupons
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


    89 650
    10 006