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Customer Success Management Analyst with German
  • Warsaw
Customer Success Management Analyst with German
Warszawa, Warsaw, Masovian Voivodeship, Polska
Accenture Operations
1. 11. 2025
Informacje o stanowisku

technologies-expected :


  • Sales

responsibilities :


  • Secure new customer wins for Microsoft Cloud Maximize up sell and cross sell opportunities collaborating with Sales Agent.
  • Present Microsoft s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud based solutions
  • Provide technical product overview and insights pertinent to customer need and usage scenarios.
  • Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
  • Position competitive offerings and solutions in the context of customer needs and experiences.
  • Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought.
  • Demonstrate aspects of the technical and business solution to customers over Teams Skype for Business.
  • Execute quick technical feasibility assessments and proposal developments for the customers identified solutions.
  • Develop a Level 300 knowledge of Microsoft s Cloud offerings and leverage all training resources.
  • Act as the key technical contact for the SMB Vendor Tele team with potential customers.
  • Conduct group and one on one trainings across the Center on subjects of expertise.
  • Meet and exceed team level monthly, quarterly and annual targets for net new revenue and sales pipeline, as well as operational metrics.
  • Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor.

requirements-expected :


  • Advanced proficiency in Inside Sales
  • Advanced proficiency in Sales Pursuit Management
  • A minimum of 1 year of experience in relevant related skills
  • Language(s) Required: German and English - minimum level C1 required.
  • Microsoft certificates are good to have (required to do it in a fast pace after joining)

offered :


  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
  • Employee Assistance Program - legal, financial, and psychological consultations.
  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
  • Paid employee referral program.
  • Private medical care, life insurance.
  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • shopping coupons
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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