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Customer Success Engineer at Orca Security
  • Warszawa
Customer Success Engineer at Orca Security
Warszawa, Warszawa, Województwo mazowieckie, Polska
On The Spot Development
16. 9. 2024
Informacje o stanowisku

Dive right in! Come swim with our pod!


Orca invites you to dive into the world of cloud security innovation as we revolutionize the industry and make waves as a global leader. As a rapidly growing company achieving unicorn status, we believe that in the right environment and with the right team, talent has no boundaries.


About the Role:

You are the primary technical engineer in Orca’s post-sales motion, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of Orca Security.


As part of the job, you’ll:

  • Become a technical authority on the Orca Security platform, to understand the customer’s technical requirements and communicate complex, technical Cloud Security concepts
  • Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer’s organization
  • Drive product implementation, adoption, and long term value as customers progress through their journey milestones with Orca
  • Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements
  • Cultivate customer trust by sharing expertise in the operationalization of Orca and best practices in the cloud


General Areas of Experience:

  • CSPM: Cloud Security, Cloud Infrastructure, Cloud Networking, Compliance, CIEM/IAM
  • CWPP: Vulnerability Management, Compliance, DSPM
  • Foundational experience with one or more of the following: AWS, Azure, GCP, OCI, Alibaba
  • Working knowledge of: Containers, Kubernetes
  • Working knowledge of: APIs, API Security
  • Working knowledge of: CI/CD Pipelines, IaC, SDLC
  • Scripting Background in: Bash, Python, Powershell


About You:

  • 3+ years in roles similar to: Cloud Security Engineering, Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management
  • 1+ years of experience in Cloud technologies
  • Common Traits: fast learner, natural curiosity, love of technology, self-driven, detail oriented, communicative, customer-focused


Benefits of working with us:

  • Work in a highly professional team. Informal and friendly atmosphere in the team
  • Ability to work from our comfortable downtown office in Warsaw
  • Paid vacation - 20 business days per year, 100% sick leave payment
  • 5 sick days per year
  • Equipment provision
  • Inflation-protected wages with regular revision of compensation conditions
  • Partially compensated educational costs (for courses, certifications, professional events, etc.)
  • Medical insurance (after the end of the probationary period)
  • English and Polish courses - 2 times a week (at the pandemic time - remotely)
  • Bright and memorable corporate life: corporate parties 2 times a year, gifts to employees in honor of life events.

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