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Customer Success Engineer
  • Tarnów
Customer Success Engineer
Tarnów, Tarnów, Lesser Poland Voivodeship, Polska
On The Spot Development
6. 3. 2025
Informacje o stanowisku

You are the primary technical engineer in Orca’s Post Sales motion, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of Orca Security.
Responsibilities

  • Become a technical authority on the Orca Security platform, to understand the customer’s technical requirements and communicate complex, technical Cloud Security concepts
  • Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer’s organization
  • Drive product implementation, adoption, and long-term value as customers progress through their journey milestones with Orca
  • Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements
  • Cultivate customer trust by sharing expertise in the operationalization of Orca and best practices in the cloud
General Areas Of Experience
  • CSPM: Cloud Security, Cloud Infrastructure, Cloud Networking, Compliance, CIEM / IAM
  • CWPP: Vulnerability Management, Compliance, DSPM
  • Foundational experience with one or more of the following: AWS, Azure, GCP, OCI, Alibaba
  • Working knowledge of: Containers, Kubernetes
  • Working knowledge of: APIs, API Security
  • Working knowledge of: CI/CD Pipelines, IaC, SDLC
  • Scripting Background in: Bash, Python, Powershell
Requirements
  • 3+ years of experience in roles similar to: Cloud Security Engineering, Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management
  • 1+ years of experience in Cloud technologies
  • Common traits: fast learner, natural curiosity, love of technology, self-driven, detail oriented, communicative, customer focused
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