Informacje o stanowisku

Are you ready to embark on an exciting and impactful career as a Customer Success Advisor? If you’re driven by delivering exceptional support and thrive in a dynamic environment, we have the perfect opportunity for you. In this role, you’ll play a key part in helping our valued clients achieve their business goals by addressing their inquiries and resolving issues through chat and email. Bring your expertise, and let’s create success together!

Youd be working according to schedule, from Monday till Sunday (5 days a week) in 8-hour shifts that start from 7 AM and finish at 7 PM.

Extra perks include: 

• home office set up - a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
• private medical care for employees and their family members
• employee referral program - up to 10 000 PLN for recommending a friend
• corporate life insurance
• employee pension program (PPE)
• wellbeing and mental health culture - mental health helpline, sport card, etc.
• modern equipment - most of our teams work on MacBooks
• English classes
• internal initiatives like webinars, knowledge sharing sessions, and more

Apply and enjoy our fully remote online recruitment process!  

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities. 

2. One-way video interview: Well send you a link to the video interview to verify your level of English and technical acumen. 

3. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.  

4. Task: Show off your skills! Well ask you to complete a brief task. Well suit it to fit your skills and your calendar.  

5. Final interview: Tell us all about your experience, knowledge, and successes. Meet your future manager and see what’s in store for you.  

6. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company! 

• responding to inquiries and educating our customers on our products by chat and email
• troubleshooting problems for customers
• coordinating solutions with IT and management
• helping customers build successful businesses
• handling onboarding calls with customers

Are you ready to embark on an exciting and impactful career as a Customer Success Advisor? If you’re driven by delivering exceptional support and thrive in a dynamic environment, we have the perfect opportunity for you. In this role, you’ll play a key part in helping our valued clients achieve their business goals by addressing their inquiries and resolving issues through chat and email. Bring your expertise, and let’s create success together!

Youd be working according to schedule, from Monday till Sunday (5 days a week) in 8-hour shifts that start from 7 AM and finish at 7 PM.

Extra perks include: 

• home office set up - a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
• private medical care for employees and their family members
• employee referral program - up to 10 000 PLN for recommending a friend
• corporate life insurance
• employee pension program (PPE)
• wellbeing and mental health culture - mental health helpline, sport card, etc.
• modern equipment - most of our teams work on MacBooks
• English classes
• internal initiatives like webinars, knowledge sharing sessions, and more

Apply and enjoy our fully remote online recruitment process!  

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities. 

2. One-way video interview: Well send you a link to the video interview to verify your level of English and technical acumen. 

3. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.  

4. Task: Show off your skills! Well ask you to complete a brief task. Well suit it to fit your skills and your calendar.  

5. Final interview: Tell us all about your experience, knowledge, and successes. Meet your future manager and see what’s in store for you.  

6. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company! 

,[responding to inquiries and educating our customers on our products by chat and email, troubleshooting problems for customers, coordinating solutions with IT and management, helping customers build successful businesses, handling onboarding calls with customers Requirements: Additionally: Sport subscription, Training budget, Private healthcare, Small teams, Language classes, Life & group insurance, Refer a friend scheme, Integration events, Home office, Pension scheme, Flat structure, International projects, Free coffee, Bike parking, Playroom, Gym, Modern office, No dress code, Canteen, In-house trainings, Free snacks, Free beverages.

Praca Gdańsk

Gdańsk - Oferty pracy w okolicznych lokalizacjach