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Please click on the following hyperlinks to review details.This will be considered together with our .Customer Services Representative with English and Spanish page is loaded## Customer Services Representative with English and Spanishlocations: PL - Wroclawtime type: Full timeposted on: Posted Todayjob requisition id: R-54841**Customer Services Representative with English and Spanish** **We’re looking for a skilled Customer Service Representative to join our EMEA Supply Chain team at Aliaxis.** The ideal candidate will have solid experience in customer service or order management and possess **proficient English** along with **communicative Spanish**. Knowledge of other European languages such as **German, Italian** will be considered an advantage.**Company description** Aliaxis exists to bring solutions to the worlds water challenges and accelerate the transition to clean energy. We are a global leader in high-quality fluid management solutions for use in building, infrastructure, industrial and agricultural applications across the globe. Over 15,000 people have been selected to work for us in more than 40 countries. Aliaxis is privately owned, with its global & EMEA headquarters in Brussels, Belgium. **Job description** The mission of Supply Chain in Aliaxis EMEA is to act as an integrated supply chain reliably delivering on our customer promise in a safe, sustainable, and cost-efficient way. We energize our teams through people development and transformative processes and technologies. 5 strategic priorities have been identified, incl. the Delivery pillar which focusses on improving the way we work with our customers, and Customer Services are instrumental in delivering our promise. Customer Services Representative serves as the main point of contact for our customers. They handle inquiries, take orders, provide updates, book transportation, and issue invoices. They collaborate with internal and external stakeholders to address any risks or roadblocks that arise.**Key Accountabilities & responsibilities*** International Customer and stakeholder handling (90% via e-mail, B2B, intercompany)* Order management and coordination,* Data maintenance,* Receivables management (invoices, credit notes, disputes, packing lists),* Documentation and complaint management,* Reporting,* Continuous improvement.**Requirements*** **2–3 years of experience** in Customer Service (Order Management), Purchasing, or Logistics/Transport (strong plus).* **Proficient** in **English** and conversational or fluent in **Spanish**; proficiency in additional languages such as German, Italian is considered an asset* **Exceptional interpersonal and communication skills**, including assertiveness.* **Self-driven, proactive personality** with a strong sense of responsibility.* **Flexible and solution-oriented approach**; strong problem-solving skills.* **Commitment to compliance** with company and legal regulations.* **Customer-centric mindset** and professional attitude.* **Excellent organizational and time-management skills**.* **Ability to collaborate effectively** within a small team (2–3 peers) and across departments.* **Experience with ERP systems** (preferably Microsoft AX or SAP) and proficiency in Microsoft Office tools (Outlook, Teams, Excel).**What We Offer*** Full Time Contract of permanent employment, work schedule Monday - Friday 8.00-16.00* Learning & Development: continuous learning opportunities and training programs.* LinkedIn Learning platform.* Career Advancement: Clear paths for professional growth and advancement within a global company.* Competitive Compensation: Attractive salary package with benefits tailored for your well-being and work-life balance.* Benefits: Cafeteria System including Multisport card* Social Fund (Holiday and Christmas) The role is **hybrid**; employee will be required to work at least 1 or 2 days per week in the office located in **Poland**, **Wroclaw** (ul. Powstancow Sląskich 9). We offer a unique opportunity to join a Belgian global company with a very international & collaborative culture that is transforming dynamically and that is committed to its future growth, service excellence, and employee engagement. For us, equity and belonging start already at the application step: whether its offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate. Please copy link to browser to access Aliaxis Privacy Notice: #LI-BG1.**Aliaxis’ Purpose**Aliaxis has embarked on a positive journey with its “Growth with Purpose” strategy, implementing ambitious, urgent actions for sustainability and innovation that will pay off in the short term. By 2025, we will be focusing on the areas where we can create the biggest impact: on carbon reduction in our plants and on increasing the share of recycled content in our products. In conjunction, we will continue to develop more and better water solutions for society as a whole. We are looking for passionate people that want to be part of our journey and embrace the behaviors that we at Aliaxis stand for:* We Dare to challenge the status quo, to innovate and to learn fast,* We Care for the environment, our customers and each other,* We Deliver by taking accountability for our decisions and actions.
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