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Customer Services Professional with Romanian
  • Warszawa, Mokotów
Customer Services Professional with Romanian
mazowieckie, Warszawa, Mokotów, mazowieckie, Polska
Foundever
3. 5. 2024
Informacje o stanowisku

Join our team at Foundever!


 


Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Your daily tasks: 



  • Consistently achieve email quality score goals to meet client and customer satisfaction goals;
  • Maintain accuracy and security of customer information on the database;
  • Following company policies and procedures, ensuring quality;  
  • Performing daily tasks in an efficient and timely manner;  
  • Investigate, troubleshoot, and diagnose hardware and software technical issues;
  • Stay up to date with process changes and product updates;
  • To complete daily tasks as allocated in an efficient and timely manner.


Requirements:



  • Language: Proficiency in Romanian  (C1) and English (B2)
  • Experience: Cool if you have experience in customer service;  
  • Technology: Knowledge of MS Office and developed computer skills;  
  • Personality: Motivated and enthusiastic.




Advantages will be: 



  • Ability to prioritize and plan;   
  • Independence AND ability to work with minimal supervision; 
  • Ability to solve problems; 
  • Attention to detail;  
  • Soft skills.


Working conditions: 



  • Type of contract you choose yourself (freelance contract for students or employment contract); 
  • Basic salary + bonuses; 
  • Full time position;
  • Working from our modern office in Warsaw Mokotów;
  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.); 
  • We offer private Medicover privacy insurance; 
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
  • Professional development through training and cross-location cooperation at the international level.


  • Praca mazowieckie
  • mazowieckie - Oferty pracy w okolicznych lokalizacjach


    118 806
    18 864