Informacje o stanowisku

Responsibilities:

• Address customer inquiries via phone and email
• Provide customers with current information about their orders, status updates, shipping details and tracking information
• Handle and process purchase orders (POs)
• Manage complaints and escalations
• Cooperate with internal teams such as sales and logistics

• Customer Service experience - 2-4 years
• English - B2 or C1
• Polish - B2 or C1
• SAP / ERP system experience
• Communication and organisational skills
  
  

• Order Management experience
• Life Sciences background

• Hybrid work in WARSAW office (3:2)
• Working within an international company
• Employment contract with our client
• Package of benefits: private health insurance, sports card, benefit platform, salary bonus
• Start date: 1st April, 1st May, 1st June

Warszawa - Oferty pracy w okolicznych lokalizacjach