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Customer Service with German - rekrutacja online
Kraków
Nazwa pozycji
Customer Service with German - rekrutacja online
Lokalizacja
Kraków
, Kraków, małopolskie, Polska
Firma
HRK S.A.
Dodano
23. 5. 2024
Informacje o stanowisku
Opis stanowiska pracy
Customer Service with GermanMiejsce pracy: Kraków Responsibilities:
Providing assistance to customers through various communication channels such as phone calls and messages,
Crafting clear service instructions to enhance customer understanding of our services,
Efficiently managing transitions during changes in Internet Service Providers to ensure seamless experiences,
Facilitating discussions with clients regarding proposed changes to ensure alignment and clarity,
Implementing system adjustments effectively to meet evolving customer needs.
Requirements:
Fluency in German at B2+/C1 level or beyond is required,
Displaying a customer-focused mindset is essential,
Exceptional organizational and communication proficiencies are a big asset,
Ability to adapt to different shift schedules.
We provide:
Employee Assistance Program offering psychological support to employees and their families,
Additional day off for involvement in voluntary activities of personal interest,
Performance-based bonuses,
Assistance package for relocation needs,
Access to Employee Network Groups, fostering connection and learning in an inclusive environment,
Potential to become an Internal Trainer,
LuxMed medical coverage and Generali group insurance,
Access to diverse employee benefit systems like Multisport Plus/Classic or MultiKafeteria.
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