Informacje o stanowisku

Opis stanowiska pracy

Customer Service with German and English
Warszawa
NR REF.: 1192123

Responsibilities:

• Address customer inquiries via phone and email
• Provide customers with current information about their orders, status updates, shipping details and tracking information
• Handle and process purchase orders (POs)
• Manage complaints and escalations
• Cooperate with internal teams such as sales and logistics
  
  

Qualifications and skills (mandatory):

• Customer Service experience - 2-3 years
• English - B2/C1
• German - B2-C1
• SAP / ERP system experience
  
  

Nice to have (optional):

• Life Sciences background
• Order Management experience
• Polish - B2/C1
  
  

What we offer:

• Hybrid work in WARSAW office (3:2)
• Working within an international company
• Employment contract with our client
• Package of benefits: private health insurance, sports card, benefit platform, salary bonus
• Start date: 1st August, 1st September 2025

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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Praca Warszawa

Warszawa - Oferty pracy w okolicznych lokalizacjach