Informacje o stanowisku

• Handling customer inquiries in German via emails, phone calls and chat
• Resolving issues and providing information about financial services
• Collaborating with other departments to ensure the highest quality of customer service
• Updating and maintaining the customer database
• Adhering to company procedures and standards
  
  

• Fluent in German (B2/C1) and good command of English (B2)
• Experience in Customer Service (more than 12 months is an asset)
• Excellent communication and interpersonal skills
• Ability to work in a team and solve problems independently
• Proficiency in Microsoft Office (Excel)
  
  

• Attractive salary (8000 - 9500 PLN gross) and benefits package
• Opportunities for professional development and career advancement
• Work in an international environment
• Training and support for skill enhancement

Kraków - Oferty pracy w okolicznych lokalizacjach