Informacje o stanowisku
Opis stanowiska pracy
Customer Service with German
Krakow
NR REF.: 1190377
We are looking for Customer Service Champions with German language skills, ready to take on new challenges!
Location: Kraków
Responsibilities:
- Supporting customers through various channels (incoming calls and messages)
- Analysing and resolving customer enquiries
- Providing information related to administrative and technical aspects (products, invoices, etc.)
- Making changes in the system
- Collaborating with other departments to ensure comprehensive customer service
Requirements:
- Proficiency in German at a minimum C1 level
- Basic knowledge of English
- Customer-oriented attitude and good organisational and communication skills
- Familiarity with Office programs
- Willingness to work in a shift system (8:00-16:00 and 14:00-22:00) 5 days a week, from Monday to Sunday
Client39s Offer:
- Attractive salary based on an employment contract (8800-9900 PLN + performance bonus)
- Luxmed medical package and additional Generali insurance
- Multisport Plus / Classic card or Multicafeteria system
- Additional day off for volunteering
- Opportunity to join the internal trainers39 group
- Transparent career development path
- International environment
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Praca małopolskiemałopolskie - Oferty pracy w okolicznych lokalizacjach
