Informacje o stanowisku
Responsibilities:
- Lead and oversee daily team operations, ensuring targets and standards are met
- Optimize workflows and workloads, fostering operational excellence and compliance
- Act as a hands-on expert, providing guidance and stepping in to maintain business continuity
- Coach and develop team members, driving performance and engagement
- Collaborate with stakeholders (Sales, Supply Chain, Finance) for smooth OTC processes
- Drive process improvements to boost efficiency and service quality
- Handle escalations promptly, ensuring quick resolution
- Manage a team of 10-15 members
Requirements (must have):
- 2 years of experience in leading a Customer Service / Operations team
- Solid backgrund in the MedTech industry
- SAP and Microsoft Excel experience
- Strong communication and conflict resolutions skills
- Experience in Order-To-Cash (OTC) processes
Considered a strong asset:
- German or French language skills - B2
- Polish language skills
Offer:
- Hybrid mode with the office located in Warsaw - 3 times per week
- International environment
- Package of benefits
- Salary range: 12 000 - 15 000 PLN gross
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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
Praca WarszawaTeam leader WarszawaWarszawa - Oferty pracy w okolicznych lokalizacjach
