Your Main Tasks Will Be: ● Telephone and e-mail service for Norwegian-speaking individual clients. ● Presenting Beliani products to our clients. ● Chat service. ● Managing the timely execution of orders and return shipments. ● Handling customer service inquiries pre- and post-sale via phone, e-mail, and chat. ● Reporting to the Country Team Leader. Your Profile: ● Fluency in Norwegian (min. C1 level). ● Communicative level of English (min. B1 level). ● Strong written and verbal communication skills. ● Good cultural knowledge of a specific market. ● Proficiency in Microsoft Office and Google Cloud Suite. ● Ability to work both in a team and independently. ● Based in Szczecin (Poland) or willing to relocate. ● Ability to work under pressure, multitask, and be a problem solver. ● Nice to have: Fluency in any other European languages. We Offer: ● Work in an international environment within the Customer Service department of a fast-growing company. ● A pleasant atmosphere within a great team. ● Career and self-development opportunities. ● Training in all aspects of customer service - no prior experience required. ● Office in the city center - easy commuting! ● Attractive salary. ● Full-time employment contract. ● Discounts on furniture purchases. ● Pizza day, company parties, and a non-corporate company structure. ● Relocation support. To apply please send your CV in English. We appreciate all interests, but we will only respond to candidates who meet our expectations. Apply now and become a part of the Beliani team, where delivering happiness is our mission every day!