Opis oferty pracy
Job description:
-supporting current customers via phone and email,
-answering to order related customer queries via email and phone,
daily order management,
-mapping and acquiring new business opportunities,
-providing quotes and creating product offers,
-managing customer expectations,
-ensuring invoices are created and sent to the customers on time,
attending at international Book Fairs.
Skills:
-proficiency in verbal & written communication in xxxxx and proficient in English,
-previous sales experience,
-good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage;
-strong attention to details;
-ability to analyse and identify patterns in large data sets;
-decision making aptitudes based on given guidelines and in ambiguous contexts;
-must be comfortable working with large data sets;
-very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
In return, we offer you:
-challenging work activities in a company focused on innovative solutions and modern technologies,
-international environment,
-the opportunity to develop your qualifications and implement your own ideas,
-stable employment in a growing company with a high organizational culture, unique challenges and high independence,
OK System Sport,
insurance.
Customer Service Specialist with native English