Daily contact with business clients in French via e-mail, chat and phone
Managing the end-to-end order processing cycle for business clients
Resolving order-related issues and ensuring timely deliveries
Working closely with internal departments
Preparing reports and analyses related to order management
Handling returns and complaints in line with company procedures
Cooperating with the team to optimize order management processes
WYMAGANIA:
Very good command of French - min. C1
Communicative English - min. B2
Experience in customer service and/ or order management
Accuracy, analytical thinking, and strong organizational skills
Willingness to learn and grow in an international work environment
OFERUJEMY:
Full-time employment based on an employment contract
Hybrid work model (modern office located in Mokotów, Warsaw)
Standard office hours (Monday–Friday)
On-site onboarding and training during the first 3 months
Benefits: private medical care (Luxmed), Multisport card co-financing, access to a wide range of benefits via MyBenefit platform, attractive bonuses, lunch card
Opportunity to gain experience in an international, professional, and supportive environment
