Customer Service Specialist with English/German/French

Your responsibilities

• Contact with clients via phone and email
• Overseeing guests’ reservations
• Administrative tasks in all VISIONAPARTMENTS locations
• Work with VMS system (after training)
• Supervising cameras in our locations and taking further actions if needed (only Nightshift)

Our requirements

• Fluent English (at least B2 level). Any additional language would be an asset (especially German or French)
• Strong customer focus, developed time management and organizational skills
• Accuracy, reliability, responsibility and flexibility
• Ability to work under pressure and to effectively handle multiple, concurrent tasks
• Flexibility, availability at least 60-80 h per month

What we offer

• Work in an international company with established market position
• Convenient office location in the center of Warsaw
• Mandate contract
• Possibility of partial home office after the probation period
• Limited free stay in chosen VISIONAPARTMENTS locations
• Friendly working environment

• Nightshift: working hours on previously arranged days between 11 PM and 7 AM during weekdays and 11 PM and 9 AM on weekends
• Eveningshift: working hours on previously arranged days between 5 PM and 10-11 PM during weekdays and 9 AM and 11 PM on weekends