Informacje o stanowisku
Responsibilities:
- Act as the main contact for shipment issues (damaged, lost, delayed)
- Coordinate with carriers, warehouses, and internal teams to resolve claims
- Maintain accurate records in SAP and manage the shared mailbox
- Collect and verify claim documentation
- Submit claims to carriers/insurers on time
- Prepare reports and support process improvements
Requirements:
- English - B2/C1
- 2-3 years of experience in Customer Service / Order Processing / Logistics
- Microsoft Office (Excel, Word, Outlook)
- Organizational and administrative skills
- Attention to details and analytical thinking
Nice to have / optional:
- Polish - B2/C1
- SAP experience (or orther ERP system)
- Familiarity with transportation regulations
Offer:
- International environment - working for a globally well-known company
- Package of benefits
- Possibility to start from the beginning of January 2026
- Hybrid working model, flexible working hours
- Salary range: 9 000 - 10 000 PLN gross
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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
Praca WarszawaWarszawa - Oferty pracy w okolicznych lokalizacjach
