Informacje o stanowisku

• To bring value to our customers and to the company by producing and supplying a quality product and service in a timely and cost-effective manner safely. 
• Accept customer orders and perform timely and accurate order entry into SAP system following the current processes, and check if pricing and conditions are in line with existing contracts.
• Responsible for the Customer Data in SAP as well as Pricing Data in SAP.
• As directed by Sales, contact existing customers to pursue business opportunities by promoting product offerings and soliciting orders. 
• Confirm oral and written quotations, reviewing all information and promoting a complete package of company products. 
• Distribution of updated product information & material safety data sheets on request.
• Receiving and logging customer complaints/problems and taking ownership of the situation. Liaising as necessary to ensure that the customer receives an appropriate and timely response. 
• Coordinate the return of goods from customers or local warehouses.
• Manage customer consignment stocks.
• Ensure the credit limit and collection procedures are followed.
• Participate in projects or special assignments as needed.

• Customer service experience, preferably in a manufacturing environment 
• Highly professional and service-orientated telephone manner with ability to liaise with customers and employees at all levels 
• Team player, Self-motivated 
• Fluent in English.

• Knowledge of SAP.
• Export experience.

• Chance to grow within a fast-growing organisation.
• Employment contract.
• Benefit package.

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