Informacje o stanowisku

Opis stanowiska pracy

Customer Service Specialist with English
Katowice
NR REF.: 1183283

Responsibilities:

• Focus on customer satisfaction
• Managing orders in the internal system
• Checking status of shipments
• Answer complaints and analyse the cause
• Addressing queries to the right person
• Coordination of orders, transport and external suppliers
• Enter data into the CRM
• Cooperation with Team Leader and other departments
• Working with the internal compliances, procedures and policies
• Process customer orders accurately with zero errors

Requirements:

• English - C1
• 6-12 months of Customer Service experience
• Communication skills

Nice to have / optional:

• Microsoft Office package
• ERP experience / other
• Polish - communicative

Offer:

• Office in KATOWICE - hybrid, 3 times per week from the office, 2x remotely
• International environment
• Package of benefits
• Start date: the faster the better
• Salary range: 6500 - 8000 PLN gross

---Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Praca Katowice

Katowice - Oferty pracy w okolicznych lokalizacjach