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Customer Service Specialist with Dutch, Katowice

Client: LeasingTeam

Location: Katowice

Job Category: Other

EU work permit required: Yes

Job Reference: 0e9f50bc02f5

Job Views: 4

Posted: 11.08.2025

Expiry Date: 25.09.2025

Job Description:

LeasingTeam supports Polish and global enterprises in sourcing key talent and in human resources management. The agency specializes in permanent recruitment for mid- and senior-level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. LeasingTeam has offices in Gdansk, Warsaw, Katowice, Cracow, Poznan, and Wroclaw. It is part of LeasingTeam Group, Polands largest group of exclusively Polish-owned personnel consultancy companies, with 21 years of experience linking candidates with employers and providing comprehensive HR services.

For one of our clients, a global company specializing in outsourcing business services, customer service, technical support, sales, and digital solutions, we are currently looking for:

Customer Service Specialist with Dutch

• Responding to customers via phone, chat, and e-mail (outbound and inbound).
• Supporting customers with travel difficulties.
• Changing reservations in terms of time, destination, or personal data.
• Advising partners on flights, products, prices, fares, rules, and online services, contributing to the success of our client.
• Handling cancellations and refunds.
• Language requirements: Dutch C1 and English B2 (both spoken and written).
• Positive attitude, enjoyment in communicating with customers and colleagues.
• Previous experience in customer service, digital service platforms, and CRM tools is a plus.

Offer:

• Employment contract
• On-site work in Katowice
• Private medical care (Luxmed), group insurance, sports and leisure programs (MyBenefit), access to internal training platforms.
• Social activities, events, and celebrations.

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