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Customer Service Specialist with Dutch and English
  • Warszawa
Customer Service Specialist with Dutch and English
Warszawa, Warszawa, mazowieckie, Polska
Foundever
17. 12. 2024
Informacje o stanowisku

Join our team at Foundever!


 


Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! 

Location: Remote from Poland



 



Your daily tasks:

  • Providing the highest level of customer service (Chat/E-mail/Phone);   
  • Answering incoming calls and meeting targets set by the customer and management;  
  • Following company policies and procedures, ensuring quality;   
  • Performing daily tasks in an efficient and timely manner;   
  • Achieving quality goals for calls and customer satisfaction.


What do we expect from you?

  • Language: Proficiency in Dutch (B2) and  English (B2);  
  • Experience: Cool if you have experience in sales;   
  • Technology: Knowledge of MS Office and developed computer skills;   
  • Personality: Motivated and enthusiastic. 




Advantages will be:

  • Ability to prioritize and plan;    
  • Independence AND ability to work with minimal supervision;  
  • Ability to solve problems;  
  • Attention to detail;   
  • Sales skills;   
  • Soft skills.


Working conditions:

  • Type of contract: employment contract;
  • Basic salary + bonuses;   
  • Work environment: Remote work from Poland.




What else should you know?

  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover insurance;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training and cross-location cooperation at the international level. 




Company Overview:





Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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