Informacje o stanowisku

Customer Service Specialist with Dutch (100% remotely), Kraków

Client: (Client Name)

Location: Kraków (Remote)

Job Category: Other

EU work permit required: Yes

Job Reference: 55f243caea46

Job Views: 10

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

Contract of employment: full-time

Level: Junior/Mid

Recruitment process: online

About your future employer:

Our client is a global corporation offering a dynamic and innovative work environment. By joining, you will be part of a pioneering organization that embraces cutting-edge technology and is dedicated to delivering exceptional services to clients worldwide.

Job Responsibilities:

• Handle inbound inquiries daily from both internal and external customers, ensuring compliance with departmental guidelines.
• Accept and process transactions using SAP and CRM systems.
• Manage customer confirmations and track shipment statuses, addressing any related issues.
• Collaborate with other departments to resolve challenges within the order-to-cash cycle.
• Meet daily deadlines and achieve monthly targets for order quality and accuracy.

You are the right person for the role if you:

• Are fluent in Dutch and English (min. B2).
• Have strong customer orientation and excellent interpersonal skills.
• Have good time management and ability to prioritize tasks.
• Have an organized, independent, and proactive approach.
• Are a good team player and dedicated.
• Are service-minded and goal-orientated.
• Experience with Customer Service software and/or SAP is an advantage.

We offer:

• Comprehensive training to ensure success in your role.
• Technical or managerial career path (everyone can develop their leadership skills).
• Be a part of a truly awesome team.
• Opportunity for professional development in an international environment.
• Life insurance.
• Private medical care.
• Great atmosphere and comfortable working conditions.
• Stable job and cooperation with a friendly and highly qualified team.
• Remote model of work.
• International team and non-corporate work environment.

Recruitment process:

• Short interview with Antal Consultant.
• Interview with HR & Hiring Manager.
• Employment.

What is Antal?

Antal is a recruitment company and a leader in the recruitment of specialists and managers, as well as HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. Our specialists will help you find the best job for you!

What will you gain by applying for Antal job offer?

Free career support!

By applying for Antal offers, you will receive support from our Consultant, who will assist you throughout the recruitment process.

Check out other interesting jobs on: Antal Candidates

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