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Customer Service Specialist with Czech or Slovak
  • Katowice
Customer Service Specialist with Czech or Slovak
Katowice, Katowice, śląskie, Polska
ManpowerGroup Sp. z o.o.
5. 9. 2025
Informacje o stanowisku

Opis stanowiska pracy


Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!


Customer Service Specialist with Czech

Tasks:
  • Customer service (pre/after sales) for inbound calls
  • Handling enquiries via telephone, contact form, email, chat and Facebook
  • Handling warranty complaints
  • Resolving technical problems
  • Product comparisons, special offers and product advice
  • Working with documentation and data management
  • Ensuring high quality customer service and a good brand image

Requirements:
  • Fluency in spoken and written Czech or Slovak (min. C1)
  • Knowledge of English at B2 level for communication in the team and during training
  • Excellent computer skills and MS Office skills
  • Communication and organisational skills
  • Friendly approach to customers

What do we offer you?
  • Fully paid training program in English 
  • Employment contract (full-time or part-time)
  • Civil contract also available
  • Salary: 7000 PLN gross 
  • Shift work: 5 days a week, 8.5 hours daily with included 1 h break (2x30 min) 
  • Office-based work, Monday to Friday, 8:00 - 18:00 (shift system)
  • Private medical care (Luxmed) 
  • Group insurance program, sports (Multisport) and leisure program (MyBenefit)
  • Training e-learning platforms for free
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential
  • Training and development programs
  • Language classes
  • A very dynamic and international work environment with plenty of career opportunities
  • Social activities, events, and celebrations
  • Multinational environment
  • Start date 01/9/2025

The offer is for permanent work.

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