Informacje o stanowisku

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Client:

HireRight

Location:

Katowice

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3f3cfc399e33

Job Views:

41

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Overview

Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail, or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport, and many more.

Responsibilities

As a Customer Service Specialist, you will:

1. Respond to inquiries via phone, e-mail, or instant chat.
2. Work with clients and their applicants to ensure accurate and timely resolution to requests.

Qualifications

IF YOU ARE:

1. A great communicator who speaks English fluently and listens to and understands our customers.
2. A team player with a genuine passion for delivering amazing customer service.
3. A fast-paced learner who enjoys variety and can embrace change.
4. Able to deliver an excellent customer experience.
5. A self-starter who wants to be challenged to become a high achiever.
6. Talented at making customers feel special on the phone, in the way you talk and listen.
7. Committed to our customers, our business, and our ongoing success.

What do we offer

HireRight offers its employees a competitive salary, permanent contract, and a comprehensive package of benefits. From day one, you will receive a training plan to get you on board quickly. Additionally, we offer:

• Private Medical Care
• Edenred card
• Lunch Vouchers
• Paid Lunch Break (30 Minutes)
• Social Fund (Holiday Allowance, Glasses Voucher)
• Bonus Plans
• Group Life Insurance
• Career Path & Opportunities to Grow
• Professional Training

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