An opportunity to join Bacardi’s Supply Chain team as a Prim@, helping with day‑to‑day operations (reporting, administration) to ensure perfect service to our internal and external clients. Applications from agencies or unsolicited CVs will not be accepted or paid.

About the Role

Your opportunity: become a Prim@ of Supply Chain Team, helping with day‑to‑day operations (reporting, administration) to ensure perfect service to our internal & external clients.

About You

An action‑oriented person with a teamwork mindset, who enjoys challenges and seeks new professional experience in a very dynamic environment.

Are You Ready to Embark on Your Next Move?

• Do you dare to be different?
• Are you willing to question, challenge and innovate in pursuit of excellence?
• Can you work collaboratively and inspire others?
• Are you ready to make your mark?

Responsibilities

• Build positive customer relationships to deliver high service level and overall customer satisfaction.
• Be responsible for on‑time and effective customer order processing and billing; ensure the order-to‑cash process aligns with the service level agreement.
• Coordinate order execution from placement to delivery, ensuring all internal and external customers are properly updated.
• Participate in the credit control process, coordinating with finance to ensure credit checks are performed and orders are released on time.
• Ensure compliance with all department processes and procedures.
• Own the claim management process, ensuring all customer claims are properly recorded and further actioned to drive continuous improvement.
• Coordinate the annual price list revision with finance & KAMs teams and customers.
• Ensure that the customer and product master data in Bacardi system is correct and up‑to‑date.

Skills

• Business savvy and a good understanding of the consumer & customers’ needs.
• Demonstrate accountability and capability to work independently with confidence; ask for support when required.
• Ability to find effective ways of working within a matrix organization and in a fast‑changing environment.
• Administration skills and close attention to detail.
• Managing stakeholder expectations in relation to delivery & execution.
• Language requirements: Polish and English B2/C1 essential; other European languages an asset.
• In‑depth understanding of order‑to‑cash process and international trade principles.
• Bachelor’s degree.
• Minimum 3 years of customer service, preferably in FMCG environment.
• Good knowledge of MS Office and SAP.

Personal Qualities

• Belonging: Capacity to create a culture of belonging where people feel appreciated for who they are.
• Self‑Awareness: High levels of self‑awareness, reflective, understanding own strengths and impact on others.
• People Agility: Ability to understand and relate to people, navigate tough situations and harness collective performance.
• Results Agility: Consistent delivery of results, inspiring teams, building confidence, rigorous execution.
• Mental Agility: Critical thinking, penetrating complex problems, strategic yet execution‑focused, creative.
• Change Agility: Curiosity, experimentation, effectively dealing with heat of change.
• Growth & Learning Mindset: Test, stumble, learn, apply from experience, resilience in high‑speed situations.

Disclaimer

Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, or any other legally protected aspect of a person’s identity. U.S. applicants have rights under Federal Employment Laws.

Perks of Working for Us

At Bacardi, we are committed to providing our employees with a comprehensive Total Rewards package that goes beyond just cash, based on pay for performance linked to company and individual performance.

Compensation, Paid Time Off & Retirement

• Competitive pay package.
• Competitive holiday/paid time off, plus additional days (volunteer day).
• Retirement/pension plan.

Health & Wellbeing

• Medical, critical illness, and life insurance.
• Calm Meditation App subscription (free).
• Employee Assistance Programs.
• Best‑in‑class, family‑friendly, inclusive leave policies.

Additional Benefits

The benefits and perks may vary depending on the nature of your employment, work location, and are subject to change. Some benefits may require an employee contribution, some may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary by region, market, function, or brand.