Informacje o stanowisku

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Client:

Nordea Bank

Location:

Łódź

Job Category:

Other

EU work permit required:

Yes

Job Reference:

468a78953743

Job Views:

6

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Job ID:28374

Would you like to develop in the Trade Finance area? We are now looking for a Customer Service Specialist and Advisor to join our Documentary Credit Services PL.

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the Documentary Credit Services PL Team. We add value by delivering best possible quality to our customers. We are a part of the Trade Finance Department responsible for the Letter of Credit products and we have recently expanded our process by handling payments. As Customer Service Specialist and Advisor you’ll play a valuable role in learning the document checking process, effecting payments, creating improvements, new solutions and collaborating with our Nordic stakeholders.

What you’ll be doing:

1. Taking part in comprehensive Letter of Credit training
2. Checking Letter of Credit documents according to international rules
3. Checking compliance (sanctions screening, AML)
4. Learning the Letter of Credit payments process
5. Enhancing the process and quality to improve process performance
6. Working with multiple stakeholders in the Nordics

You’ll join motivated, self-driven and talented people. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

1. Have an ability to work both independently and in a team environment
2. Have a structured and disciplined way of working
3. Are self-driven and have a “can do” attitude

Your experience and background:

1. Fluency in spoken and written English (at least B2 level)
2. Ability to provide Lean solutions and take an active part in Continuous Improvement
3. Experience in Trade Finance area or banking would be an asset

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