Customer Service Role with Dutch & English

• Serve as the primary point of contact between the company and customers, ensuring satisfaction and fostering positive connections.
• Support sales team inquiries, provide information, and assist with order processing.
• Collaborate with sales and business support teams to identify customer needs and upselling opportunities.
• Handle customer complaints related to sales and ensure prompt resolution.
• Monitor customer accounts for changes or issues and take proactive steps to address them.
• Identify opportunities to optimize customer accounts and maximize sales potential.
• Mentor junior representatives, providing guidance and assistance as needed.
• Handle escalated issues and resolve complex problems effectively.
• Collaborate with other departments to address customer concerns and improve processes.
• Provide feedback to management regarding areas for improvement.

Ready to showcase your skills?

Click the apply button below to submit your resume and join our team. We cant wait to welcome you aboard!

Our client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hudson RPO