Customer Service Representative with HUN

Your responsibilities

• Being a team member in Customer Service Department with a lead of Sales Operations Service Manager CEE (PL/CZ/SK/HUN)
• Order management (receive, process and verify the accuracy of orders from customers and ensures customer needs are met)
• Ensure customer requirements are properly documented and communicated regarding the orders and logistics.
• Supporting the Key Account Managers and Sales Representatives for Central Europe
• Improving customer service procedures and ways of working
• Handle complaints and other issues affecting customer orders, liaising where necessary with relevant stakeholders to solve order issues.

Our requirements

• We are looking for a colleague with experience in customer service who would like to develop in this area. Please note, fluent Hungarian is must-have for this role! Additional requirements:
• English – communication level; Polish would be huge plus
• Computer skills
• Social skills
• Knowledge Microsoft Office (advanced Excel)
• Working in SAP and Documents

We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV today! Don’t worry about a cover letter, your application is enough indication of your interest.

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