Informacje o stanowisku
Ifyou have experience in the corporate environment and would like to join aglobal production brandin WrocławinMarch/April2025-APPLY!
What we expect
- Experience in Customer Service in a corporate environment (1-2 years)
- Knowledge of English at B2 level and above (spoken and written)
- Experience with SAP/Salesforce/any ERP system - nice to have
- Availability to join a company inMarch or April 2025
- Openness to work on a temporary contract
Employment agency entry number 47
this job offer is intended for people over 18 years of age
What we offer
- Greatchallenges in the transition process in the EMEA region
- Opportunities to work with Excel, SAP, Salesforce,and more
- The smooth recruitment process (1 stage) with a start date of March or April 2025
- Flexible hybrid working model
- Business working hours (8:00-16:00) with an option of flexibility
- Private medical care (individual and family packages)
- Group insurance (in PZU)
- Sports card (for you and your loved ones)
- Online cafeteria - benefit platform (discountse.g.for cinema tickets)
Your tasks
- Customer Service support in the customer care process
- Communication with internal stakeholders
- Support Customer Operations in the implementation of S4
- Responsible for monitoring work queues for new requests
- Responsible for completing assigned tasks within SLA targets
- Ensuring efficient customer complaint service
- Identify opportunities to improve data quality & reduce cycle time
- May involve coordinating various process-related activities, including answering general business and process-related questions or issues
- Responsible for escalation of issues if needed
- Continuous improvement of processes
- Positively contributes to and supports team efforts and objectives
- Work in a team responsible for customers in the Nordic region
Praca WrocławWrocław - Oferty pracy w okolicznych lokalizacjach
