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Customer Service Representative
  • Wrocław
Customer Service Representative
Wrocław, Wrocław, Dolnośląskie, Polska
Randstad Polska Sp. z o.o.
20. 2. 2025
Informacje o stanowisku

Ifyou have experience in the corporate environment and would like to join aglobal production brandin WrocławinMarch/April2025-APPLY!

What we expect

  • Experience in Customer Service in a corporate environment (1-2 years)
  • Knowledge of English at B2 level and above (spoken and written)
  • Experience with SAP/Salesforce/any ERP system - nice to have
  • Availability to join a company inMarch or April 2025
  • Openness to work on a temporary contract

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

  • Greatchallenges in the transition process in the EMEA region
  • Opportunities to work with Excel, SAP, Salesforce,and more
  • The smooth recruitment process (1 stage) with a start date of March or April 2025
  • Flexible hybrid working model
  • Business working hours (8:00-16:00) with an option of flexibility
  • Private medical care (individual and family packages)
  • Group insurance (in PZU)
  • Sports card (for you and your loved ones)
  • Online cafeteria - benefit platform (discountse.g.for cinema tickets)

Your tasks

  • Customer Service support in the customer care process
  • Communication with internal stakeholders
  • Support Customer Operations in the implementation of S4
  • Responsible for monitoring work queues for new requests
  • Responsible for completing assigned tasks within SLA targets
  • Ensuring efficient customer complaint service
  • Identify opportunities to improve data quality & reduce cycle time
  • May involve coordinating various process-related activities, including answering general business and process-related questions or issues
  • Responsible for escalation of issues if needed
  • Continuous improvement of processes
  • Positively contributes to and supports team efforts and objectives
  • Work in a team responsible for customers in the Nordic region

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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