Informacje o stanowisku

Customer Service Professional with Spanish and English, Warsaw

Client: Foundever

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: 790f17af843b

Job Views: 18

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

About Us

Join our team at Foundever!

Your daily tasks:

1. Providing the highest level of customer service (Chat/E-mail/Phone);
2. Answering incoming calls and meeting targets set by the Client and management;
3. Following company policies and procedures, ensuring quality;
4. Performing daily tasks in an efficient and timely manner;
5. Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

1. Language: Proficiency in Spanish (C1) and English (C1);
2. Experience: Customer Service experience is mandatory, cool if you have experience in sales;
3. Technology: Knowledge of MS Office and developed computer skills;
4. Personality: Motivated and enthusiastic;

Advantages will be:

1. Ability to prioritize and plan;
2. Independence AND ability to work with minimal supervision;
3. Ability to solve problems;
4. Attention to detail;
5. Sales skills;
6. Soft skills.

Working conditions:

1. Type of contract you choose yourself (freelance contract for students or employment contract);
2. Basic salary + bonuses;
3. On-site work in our new office in Warsaw.

What else should you know?

1. Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
2. We offer private Medicover healthcare;
3. Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
4. Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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